Question 1

What does Lanyrde do?

Accepted Answer

Know where every vendor's insurance stands. Lanyrde collects each vendor's certificate, checks it against your saved requirements, and shows who needs a follow-up for HOA managers, contractors, and event planners.

Question 2

How does a vendor upload a COI?

Accepted Answer

Use the vendor-specific secure link to submit a file; no account is needed. The link remains active for 30 days. Accepted files are CSV, XLS, XLSX, DOCX, PDF, JPEG, or PNG, up to 10 MiB each.

Question 3

How can a vendor replace a COI?

Accepted Answer

Submit the corrected certificate through the vendor-specific upload link. If the link asks, select the open coverage gap the replacement addresses. The team reviews the replacement, and the gap stays open until the requesting team approves it.

Question 4

What does staff review after a COI is submitted?

Accepted Answer

Lanyrde reads certificate dates, coverage details, and endorsement wording, then compares them with saved requirements. Unclear or unverified details may need a person to check them. A comparison does not confirm that a policy is in force or that a claim is covered.

Question 5

How do renewal reminders work?

Accepted Answer

For verified certificates, reminders can use 90-, 60-, and 14-day milestones. Automatic reminder emails are turned on separately for your account once email sending is set up. A reminder includes a secure link for the renewed certificate, but the email service cannot confirm delivery to the vendor’s inbox.

Question 6

Is Lanyrde right for HOA management companies?

Accepted Answer

Keep certificates from every vendor in one list across your communities. Lanyrde compares each certificate with the requirements you save and shows who needs a follow-up. See your price

Question 7

Is Lanyrde right for contractors and remodelers?

Accepted Answer

Keep each sub’s certificate in your vendor list and compare it with the requirements you save. Lanyrde tracks expiration dates and shows which subs need a follow-up. See your price

Question 8

Is Lanyrde right for event planners?

Accepted Answer

Event planners can collect certificates from caterers, florists and rental companies in one vendor list. Lanyrde compares certificates with saved requirements and tracks expiration dates so you can follow up. See your price

Question 9

How much does Lanyrde cost?

Accepted Answer

Lanyrde has one monthly price based on the vendors on your vendor list. Each vendor band has its own rate, and counts round up to the next 10. See your price on the pricing page.

Question 10

How can I ask about pricing for my vendor list?

Accepted Answer

Sign up and upload your vendor list to see your price, or email lanyrde@polsia.app with your vendor count.

Vendor certificates, clearly explained.

Ask the Lanyrde team.